Overview

Keeping your billing information up-to-date ensures uninterrupted access to premium content and events on our platform. This guide explains how to update your payment details quickly and securely via your account dashboard.

Step-by-Step Instructions

1. Log In to Your Account:

   • Visit Navtika.in and sign in with your username and password.

2. Access Account Settings:

   • Click on your profile icon in the top-right corner.
   • Select “Account Settings” from the drop-down menu.

3. Navigate to Billing & Subscription:

   • In the account settings, locate and click on the “Billing & Subscription” tab.
   • This section displays your current subscription details and payment information.

4. Update Billing Information:

   • Click on the “Update Billing Information” button.
   • Enter your new payment method details (credit/debit card, digital wallet, etc.).
   • Ensure all details (card number, expiry date, billing address) are entered accurately.

5. Review & Save Changes:

   • Double-check the updated details for accuracy.
   • Click “Save Changes” to confirm and update your billing information.

6. Confirmation:

   • You should receive a confirmation message or email indicating that your billing information has been updated successfully.

Troubleshooting Tips

• Payment Declined:
  • Verify that your new payment method has sufficient funds and is activated for online transactions.
• Error Messages:
  • Ensure all required fields are filled correctly; check for typographical errors.
• Slow Processing:
  • If the update takes longer than expected, try clearing your browser cache and refreshing the page.
• Support:
  • If issues persist, contact our Billing Support Team via the “Contact Us” page.

FAQs Related to Billing Updates

• Q: What if my payment method changes frequently?
  A: You can update your billing information anytime following the above steps to avoid disruptions in service.

• Q: Will my subscription continue during the update?
  A: Yes, your subscription remains active while you update your payment details.

Conclusion

By following these instructions, you can easily update your billing information and ensure your subscription and event bookings are processed smoothly. For further assistance, please refer to our support channels or contact our Billing Support Team.