Overview

Changing your subscription plan is a simple process designed to accommodate your evolving needs. Whether you want to upgrade for more features or downgrade to a more affordable option, this guide explains how to manage your subscription directly through your account dashboard.

Step-by-Step Instructions

1. Log In to Your Account:

   • Visit Navtika.in and sign in using your registered username and password.

2. Access Your Account Settings:

   • Click on your profile icon in the upper right corner of the homepage.
   • Select “Account Settings” from the drop-down menu.

3. Navigate to Billing & Subscription:

   • In the account settings menu, click on the “Billing & Subscription” section.
   • This area displays your current subscription details and billing information.

4. Select ‘Manage Subscription’:

   • Within the Billing & Subscription section, click the “Manage Subscription” or “Change Plan” button.
   • You will be directed to a page that lists all available subscription plans.

5. Choose Your Desired Plan:

   • Review the available plans (e.g., monthly, yearly) and select the plan that best meets your needs.
   • Click on the “Select” or “Upgrade/Downgrade” button next to your chosen plan.

6. Confirm and Save Your Changes:

   • Follow any on-screen instructions to confirm the change, including a review of updated pricing and terms.
   • Once confirmed, click “Save Changes.”
   • Your new subscription plan will be activated either immediately or at the start of the next billing cycle, as per the plan’s terms.

Troubleshooting Tips

• Plan Change Delays:
  • If the change does not reflect immediately, check your billing history or contact support.
• Payment Issues:
  • Ensure your payment method is valid. In case of errors, update your billing information first.
• Subscription Overlap:
  • Note that switching plans may lead to prorated charges or credits, depending on your current subscription period.

Frequently Asked Questions

• Can I switch from a 1 year to a 2 year plan (or vice versa) at any time?
  Yes, you can change your plan at any time. Your new plan will either take effect immediately or during the next billing cycle.

• Will I receive a refund or credit when I downgrade my plan?
  Refunds or credits are processed based on our refund policy. Please refer to our 'Cancellation & Refund Policy' page for details.

• What if I have trouble changing my subscription plan?
  If you encounter any issues, please contact our Billing Support Team through the “Contact Us” page.

Conclusion

By following these simple steps, you can easily change your subscription plan on Navtika . Whether upgrading for additional features or downgrading for affordability, our platform makes managing your subscription straightforward and secure.